Data Privacy Policy

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Personal data collected

When you make a purchase on our store, we collect the personal information you provide us through a form, such as your name, first name, mailing address and e-mail address.
You also have the option to enter your phone number, your civility and your date of birth. These fields are optional
When you browse our store, we also receive the Internet Protocol (IP) address of your computer associated with a date.
With your consent, we also collect cookies for the purpose of obtaining statistics. For more information on Cookies go to our legal page: https://shop.nature-partage.com/legal-notice/
When you want to be delivered in relay package (Pickup, Metropolitan France only) your phone number is required for our delivery provider.

In accordance with our General Conditions of Sale, data such as last login date, order history, usage data are kept.
Without updating you, or in case of inactivity, your data will be deleted 24 months after your last activity on our site unless their retention is necessary for probative purposes or to meet a legal obligation.

Purpose of the data collected

Data such as postal address, email address, first and last name are used as part of our buying and selling process for:
identify yourself and make sure the order reaches you.
– ensure the traceability of services and after-sales service, when you placed an order.

For personalization of the processing of your orders and a personalized follow-up of your files, you have the possibility to communicate to us optional data such as your civility and your date of birth.
In order to ensure the security of the site, and to prevent potential hackers, your IP address allows us to identify voting connection and block those that seem fraudulent.
All your personal data are not marketed by Nature & Partage, they are only used by necessity or for statistical, analytical or security purposes.

Consent

How do you get my consent?
When you provide us with your personal information to complete a transaction, place an order, schedule a delivery or return a purchase, we assume that you consent to us collecting your information and using it only for that purpose.
If we ask you to provide us with your personal information for any other reason, for marketing purposes, for example, we will ask for your explicit consent directly or we will give you the opportunity to opt out.

How can I withdraw my consent?
If after having given us your consent, you change your mind and no longer consent to us contacting you, collecting your information or disclosing it, you can notify us by contacting us at dpo@natureetpartage.fr or by mail at : Nature & Partage 33 mill of Gonin, Gornac, 33540, France.

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions of Sale and Use.
All your personal data are not marketed by Nature & Partage, they are only used by necessity or for statistical, analytical or security purposes.

Hosting and storage of data

Our shop is hosted by OVH. They provide us with the online platform that allows us to sell you our services and products.
Your data is stored in OVH’s data storage system and databases, and in the general WooCommerce application. Your data is stored on a secure server protected by a firewall.

Payment :
Our credit card payment gateways are managed by Paypal and the services of our respective banks. This means that your payment information such as card number and cryptogram are not stored on our servers.
This information is therefore subject to the Paypal Terms of Use and the respective bank, as well as their Privacy Policy.

Services provided by third parties

In general, the third party providers we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us such as delivery or payment status.
However, some third-party service providers, such as payment gateways, our newsletter platform, and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to you for your purchase transactions.

With respect to these providers, we recommend that you read their privacy policies carefully so that you understand how they will treat your personal information:
-DoList for sending newsletters,
-Paypal and respective bank for payment,
-Wordpress, WooCommerce and Google Analytics for statistics,
-OVH for hosting data.

It should be remembered that some providers may be located where there are facilities located in a different jurisdiction than you or ours. So if you decide to pursue a transaction that requires the services of a third-party provider, your information could then be governed by the laws of the jurisdiction in which that provider is located or those of the jurisdiction in which its facilities are located.
For example, if you are located in Canada and your transaction is processed through a US-based payment gateway, your proprietary information that was used to complete the transaction could be disclosed under US law. United States, including the Patriot Act.
Once you leave the site of our shop or you are redirected to the website or the application of a third party, you are no longer governed by this Privacy Policy or by the General Terms and Conditions of Sale. Use of our website.

You may have to leave our website by clicking on some links on our site. We do not assume any responsibility for the privacy practices of these other sites and recommend that you read their privacy policies carefully.

Security and incident

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that they are not lost, misappropriated, accessed, disclosed, altered, or destroyed in an inappropriate manner.
Although no method of Internet transmission or electronic storage is 100% secure, we are putting everything in place to ensure the security of your data.
For this we use the following devices:
SSL protocol
– encryption of passwords
-saving data
-pare fire
-passwords
-Access management
network management tools

In case of incident, theft or loss of data, Nature et Partage undertakes to inform you as soon as possible.

Age of consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any dependent minor to use this Website. website.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time, so please check it frequently. Changes and clarifications will be effective immediately upon posting on the website. If we make any changes to the content of this policy, we will notify you here that it has been updated so that you know what information we collect, how we use it, and under what circumstances we disclose it to you. it is necessary to do it.
If our store is being acquired by or through a merger with another company, your information may be transferred to new owners so that we may continue to sell you products.

Right of access, rectification and opposition

If you wish to: access, correct, modify or delete any personal information we have about you, or if you simply want more information, contact our Privacy Standards Officer at dpo@natureetpartage.com or by mail at Nature & Partage, 33 Moulin de Gonin, Gornac, 33540, France.
You can also contact us via note contact form: https://shop.nature-partage.com/contact-us/

Applicable law and jurisdiction

Any dispute in connection with the use of the site https://shop.nature-partage.com is subject to French law. Except in cases where the law does not allow it, exclusive jurisdiction is conferred on the competent courts of France.